How to Use

Insert your Lyca Mobile SIM Card into your mobile and switch it on:
Lyca Mobile SIM card must be activated by a retailer, thank you to visit a Lyca Mobile point widely available throughout Tunisia.
You will need a national identity card or Tunisian nationals and a passport for foreigners.
Once the SIM card activated, you will receive your Lyca Mobile number.

You are now ready to make and receive calls, please top up your SIM card.

Help: If your mobile phone is locked it may show one of the following messages when inserting your Lyca Mobile SIM: ‘Invalid SIM’ or ‘Insert SIM’. Unlocking your mobile phone is easy – simply call our Customer Services team on 1232 for advice, alternatively you can contact the operator who supplied you the phone.

You can buy Lyca Mobile top-up vouchers online at www.lycamobile.tn or from your local retailer. Lyca Mobile is available at over 68,000 stores across Tunisia. The voucher will show a PIN either printed on it or underneath a scratch panel.

Enter *143*PIN#, press send, or
Dial 1143 from your Lyca Mobile and follow the instructions

Topping-up online is the most convenient way to top-up your Lyca Mobile.
Register your Lyca Mobile SIM online at www.lycamobile.tn
Top-up your mobile instantly online using a debit or credit card

To top-up your balance while you are abroad:

Dial +216 43 00 12 32 and follow the instructions

To check your balance using your Lyca Mobile in Tunisia, either:
Enter *143# , press send, and your balance will shown on your mobile phone screen or
Dial 1143 and listen to your balance

To check your balance while you are abroad:

 Dial +216 43 00 1143

Your Lyca Mobile voicemail service has been automatically activated.

Using your Lyca Mobile voicemail you can:

Listen to messages left for you
Record a personalised welcome message
Select your preferred language
Set your voicemail access code to access your voicemail from other phones

To access your voicemail from your Lyca Mobile in Tunisia
 Dial 1711

To access your voicemail from another phone or abroad

Simply use your Lyca Mobile to call the voicemail menu and follow the instructions to setup a voicemail access code.

To access your voicemail from another phone or abroad

Dial +21643001711 and follow the instructions

You can select the language to be used for your Lyca Mobile voicemail and top-up service. To select your preferred language simply:
Dial 1143
Select the ‘Settings‘ menu
Select the ‘Change Language‘ option
Select your preferred language

You can view your Lyca Mobile number on your screen
Enter *132#

You can use your Lyca Mobile to make and receive calls and SMS in a large number of other countries. For information on countries where you can make and receive calls and SMS and current charges please visit www.lycamobile.tn

Click here to find out our charges when you are calling us.